Refund policy

Deposits are non refundable. Deposits cover time it requires to prepare for your order ie, getting needed supplies. 

If order is not to your liking, please call asap. If order can be fixed on site, we will do whatever we can to fix order. If order can not be fixed at that time, we will do whatever we can to make it right. Orders are refunded on a case-by-case basis. 


You can always contact us for any return question at iamtaunyalanette@yahoo.com.

Damages and issues
Please inspect your order upon accepting and let us immediately if the order is not to your liking, so that we can evaluate the issue and make it right. After 3 days, no refunds will be issued. Again, refunds are issued on a case-by-case basis. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.